📤 The $65K Mistake: Why One Click Cost a Clinic Thousands
- CliniVera Compliance
- Jul 30
- 1 min read
After a busy shift, a staff member at a New Mexico clinic emailed a summary to a patient. But they accidentally attached another client’s psychotherapy record.
OCR launched an investigation. The clinic paid $65,000 in penalties and had to retrain the entire staff.
How It Happened:– No second review process– No audit tracking email system– No training on digital PHI handling
How to Prevent It:✅ Use auto-check software✅ Train for high-pressure scenarios✅ Build a 2-step review process
📍 CliniVera helps you build systems that prevent human error before it becomes a HIPAA violation.

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